Returns and Complaints
Right of withdrawal and warranty
You have full right to switch, and right of return (right of withdrawal) for 60 days after receiving the goods if you are not satisfied with them. The withdrawal period starts from the day you received the goods.
The warranty for all Travel Björn products is valid for 1 years from the date of delivery, as long as you can present a receipt from us. Should the product break during the warranty period due to manufacturing or material defects, we will replace it.
Return address: R&S International AB I Travel Björn, Vingtorsvägen 17, 281 42 Hässleholm, Sweden
Packages that have not been collected within 14 days are returned to travelbjorn.com.
If this happens, the customer will be charged a fee of 30 Euro for costs related to shipping, return shipping and handling. If the customer would like to have their order shipped back to them, there will be an additional cost of 4,9 Euro.